Privacy Policy for The Terry Blue Group Limited
Last Updated: February 11, 2025
1. Introduction
Welcome to The Terry Blue Group Limited (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
– Name and contact details
– Email address
– Phone number
– Address
– Service request details
– Website usage data
– Communication preferences
3. How We Use Your Information
We use your information to:
– Provide our carpentry, kitchen fitting, and handyman services
– Communicate with you about our services
– Process your service requests
– Improve our website and services
– Send you relevant updates and marketing communications (with your consent)
– Comply with legal obligations
4. Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
– Access your personal data
– Correct inaccurate data
– Request deletion of your data
– Object to processing of your data
– Request data portability
– Withdraw consent at any time
6. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
7. Third-Party Services
We may use third-party service providers who have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain confidentiality.
8. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on our website.
10. Contact Us
For any questions about this privacy policy or our privacy practices, please contact:
The Terry Blue Group Limited
Davidson Co & Holding, Grosvenor House, 11 St Paul’s Square, Birmingham B3 1RB
Email: info@theterrybluegroup.com
Phone: 0330 111 0615
11. Compliance
This privacy policy complies with UK data protection laws, including the UK GDPR and Data Protection Act 2018.
12. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements.
13. International Data Transfers
We primarily process data within the United Kingdom. If any data transfer outside the UK occurs, we ensure appropriate safeguards are in place.
14. Marketing Communications
We will only send you marketing communications with your explicit consent. You can opt out at any time by contacting us or using the unsubscribe link in our emails.
15. Security Breach Procedures
In the event of a data breach that risks your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours.
16. Legitimate Interests
Where we process your data based on our legitimate interests, we will ensure that your rights and freedoms do not override these interests.
17. Website Analytics
We use analytics tools to understand how visitors use our website. This helps us improve our services and user experience.
18. Social Media
If you interact with us on social media, their privacy policies will also apply to any information shared on those platforms.
19. Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
20. Governing Law
This privacy policy is governed by the laws of the United Kingdom.