Privacy Policy

Privacy Policy for The Terry Blue Group Limited

Last Updated: February 11, 2025

1. Introduction

Welcome to The Terry Blue Group Limited (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

– Name and contact details

– Email address

– Phone number

– Address

– Service request details

– Website usage data

– Communication preferences

3. How We Use Your Information

We use your information to:

– Provide our carpentry, kitchen fitting, and handyman services

– Communicate with you about our services

– Process your service requests

– Improve our website and services

– Send you relevant updates and marketing communications (with your consent)

– Comply with legal obligations

4. Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

– Access your personal data

– Correct inaccurate data

– Request deletion of your data

– Object to processing of your data

– Request data portability

– Withdraw consent at any time

6. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

7. Third-Party Services

We may use third-party service providers who have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain confidentiality.

8. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on our website.

10. Contact Us

For any questions about this privacy policy or our privacy practices, please contact:

The Terry Blue Group Limited

Davidson Co & Holding, Grosvenor House, 11 St Paul’s Square, Birmingham B3 1RB 

Email: info@theterrybluegroup.com

Phone: 0330 111 0615 

11. Compliance

This privacy policy complies with UK data protection laws, including the UK GDPR and Data Protection Act 2018.

12. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements.

13. International Data Transfers

We primarily process data within the United Kingdom. If any data transfer outside the UK occurs, we ensure appropriate safeguards are in place.

14. Marketing Communications

We will only send you marketing communications with your explicit consent. You can opt out at any time by contacting us or using the unsubscribe link in our emails.

15. Security Breach Procedures

In the event of a data breach that risks your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours.

16. Legitimate Interests

Where we process your data based on our legitimate interests, we will ensure that your rights and freedoms do not override these interests.

17. Website Analytics

We use analytics tools to understand how visitors use our website. This helps us improve our services and user experience.

18. Social Media

If you interact with us on social media, their privacy policies will also apply to any information shared on those platforms.

19. Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

20. Governing Law

This privacy policy is governed by the laws of the United Kingdom.

 

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