Terms of Use

Terms of Use – The Terry Blue Group Limited

Last Updated: February 11, 2025

1. Introduction

Welcome to The Terry Blue Group Limited’s website. By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you disagree with any part of these terms, please do not use our website or services.

2. Company Information

The Terry Blue Group Limited

Company Registration Number: 15969069

Registered Office: Davidson Co & Holding, Grosvenor House, 11 St Paul’s Square, Birmingham B3 1RB

Email: info@theterrybluegroup.com

Phone: 0330 111 0615

3. Services

We provide carpentry, kitchen fitting, handyman, and maintenance services. Our services include but are not limited to:

– Kitchen installations and renovations

– Carpentry work

– General handyman services

– Property maintenance

– 24/7 maintenance services for landlords

4. User Obligations

When using our website and services, you agree to:

– Provide accurate and complete information

– Use the website legally and appropriately

– Not attempt to gain unauthorized access

– Not engage in any activity that disrupts the website’s functionality

– Not use the website for any unlawful purpose

5. Booking and Appointments

– All service bookings are subject to availability

– We reserve the right to refuse service

– Cancellations must be made at least 24 hours in advance

– Missed appointments may incur a cancellation fee

6. Pricing and Payment

– Prices are subject to change without notice

– All prices are in British Pounds Sterling (GBP)

– Payment terms will be agreed upon before work commences

– We reserve the right to request deposits for certain services

7. Quality of Work

We are committed to providing high-quality workmanship and:

– Use quality materials and products

– Follow industry standards and best practices

– Comply with all relevant building regulations

– Provide warranties where applicable

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of The Terry Blue Group Limited and is protected by UK intellectual property laws.

9. Warranty and Disclaimers

– Services are provided “as is” without any guarantees beyond those stated in writing

– We do not warrant uninterrupted access to the website

– We are not liable for damages arising from website use

10. Limitation of Liability

Our liability is limited to:

– The amount paid for the specific service in question

– Direct damages only

– Excludes indirect, consequential, or punitive damages

11. Insurance and Licensing

We maintain appropriate:

– Public liability insurance

– Professional indemnity insurance

– All necessary licenses and certifications

12. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference.

13. Complaints Procedure

If you have any complaints:

1. Contact us directly to discuss the issue

2. We will acknowledge your complaint within 48 hours

3. We aim to resolve all complaints within 14 days

14. Modifications to Services

We reserve the right to:

– Modify or withdraw any service

– Change operating hours

– Update prices and service offerings

– Modify these terms at any time

15. Force Majeure

We are not liable for any failure to perform due to causes beyond our reasonable control.

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in effect.

17. Assignment

We may assign or transfer our rights and obligations under these terms without restriction.

18. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

19. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20. Contact Information

For any questions about these Terms of Use, please contact:

The Terry Blue Group Limited

Registered Office: Davidson Co & Holding, Grosvenor House, 11 St Paul’s Square, Birmingham B3 1RB

Email: info@theterrybluegroup.com

Phone: 0330 111 0615

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

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